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120+ Years Experience Over 120 years' experience
Qualsafe Accredited
Valid for 3 years Valid for 3 years
Manuals included Manuals included


2 day course
Theory 770 minutes
Assessment 40 minutes

Breaks for refreshments are included in this overall total

Book from £225

This QualSafe mental health first aid course grants a level 3 RQF award in Understanding Mental Health First Aid in the Workplace. It is a formally accredited qualification acknowledged nationally. It is designed for those who would like to raise their awareness of mental health and develop an understanding of how best to support, reassure and signpost colleagues to professional guidance.

Candidates will develop the knowledge, skills and confidence to actively promote positive mental health within their workplace, making it an ideal qualification for mental health champions/first aiders, human resources, managers, supervisors and team leaders.

Due to the nature of mental health first aid training and the emphasis placed on communication, there is only a provision for the assessments to be undertaken in English. Therefore, candidates for this type of training must be able to understand and speak the English language. 

On this mental health first aid course, candidates will develop a greater understanding of common mental health conditions, as well as how best to support and guide someone to professional help.

Candidates will cover the following topics on this 2-day course:

  • Understanding mental health and its importance
  • The roles and responsibilities for mental health in the workplace
  • Importance of own wellbeing as a mental health first aider
  • Common mental health conditions, including:
    • Characteristics and features
    • Work-related stress
    • Anxiety
    • Eating disorders
    • Depression
    • Post-traumatic stress disorder (PTSD)
    • Obsessive compulsive disorder (OCD)
    • Phobias
    • Bipolar
    • Self-harm
    • Psychosis
    • Suicide
  • Promoting positive mental health first aid in the workplace
    • Best practice for employers
    • Mental health first aid at work action plan
    • Appropriate coping strategies
  • How employers can provide support to employees in the workplace
    • Assisting those off work or returning to work 
  • Procedures to support employees who are off work whilst experiencing poor mental health 
  • Types of support available both locally and nationally

Our mental health first aid course is taught by highly experienced trainers. Throughout the course, our instructors deliver an interactive and immersive learning journey. This will involve video, case studies and real-life instances of mental health challenges, engaging in workbook exercises, participating in group dialogues, and an array of additional dynamic learning methods.

During this course, delegates will achieve the Qualsafe Level 3 Award in Mental Health First Aid in the Workplace (RQF) qualification.

3 years.

No. Please contact the team for information regarding the cost of this Mental Health First Aid course.

Our courses have a maximum of 12 candidates per course. If you wish to train a larger group of employees, contact us to learn more about our bespoke training courses and on-site training units.

If you book this course online, you can pay for the course by debit or credit card.

If you wish to pay via an invoice, please enquire about the course and our team will contact you to complete the booking.

No - PPE is not required.

Yes – Delegates of our Mental Health First Aid courses must provide photographic ID (i.e., passport or driving license) before completing the training.

Course materials, refreshments and a light lunch are provided.

Courses start at 8.45am and finish at around 3.30pm

QualSafe awarding body certificates are emailed as soon as we receive them (usually within 2 weeks).

The Level 3 Understanding Mental Health First Aid in the Workplace course is held at all our training centres across the UK.

Joining instructions are sent by email – which are usually received on the same day but always within 48 hours of booking.

Yes - subject to our terms and conditions.

Yes, free parking is available at all our UK training centres for course candidates.

We have been using MRS for over 20 years and have been most impressed their professionalism and flexibility that they have shown for First Aid training. Evaluation received from participants and managers has been very positive and we would always be more than happy to recommend them for First Aid training courses.
Angela Johnson-Akzo Nobel. Occupational Health Manager
3 days of learning that was both pleasurable and memorable. The instructor presented the information in a manner that was relevant, simple to learn and at the same time ensuring that the skills were done to a high standard.
George Paterson, Operations Director, Inplace Personnel Services Ltd.
You will never know how big a part you played in the saving the life of a good mate of ours and I will never be able to thank you fully for giving us the skills and confidence to carry out the horrible task of pounding a friends chest.
Richard Webster, Head of EHS UKCSMR Ltd
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The Benefits

  • We are a leading authority in confined space and at height technical rescue and we never rest in our goal to keep people safe.

  • We practice what we preach – our trainers are also operational rescue team members – so have real life stories to make the theory come alive.

  • We deliver best-in-class training so that anyone attending courses leaves capable of applying the knowledge to real-life situations.

  • Most of our courses are highly practical and feedback from delegates is excellent.

  • Nationwide service from our eight Training and Rescue Centres across the UK.

  • Are employed by us and trained to our own exacting standards.

  • Have real-life experience of working in high-risk environments and often share these with candidates.

  • Understand recognised learning styles and quickly adapt their delivery based on the needs of those being trained.

  • Ensure delegates are engaged by punctuating training with tests, quizzes and practical sessions.

  • Where possible, include information specific to delegates’ working practices so they leave ready to apply the learning in their day-to day roles.

What our customers say...

5 stars, 1676 reviews

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With real life stories to make the theory come alive